Support
Real help. No runaround.
Contact Us
If you’re stuck, found a bug, or just want to share feedback, we’re listening.
Email: [email protected]
We aim to respond within 1–2 business days.
Quick Fixes
- Microphone not working? Go to Settings → AwareFlow → Microphone and enable it. Then relaunch the app.
- Universal Links not opening in-app? Confirm the app is installed, then tap an
awareflow.applink again. If needed, restart the device to refresh Universal Links. - Notifications missing? Check Settings → Notifications → AwareFlow and ensure Allow Notifications is on.
- Audio privacy worries? Detection is on-device; audio isn’t uploaded. See the Privacy Policy.
Billing & Subscriptions
Subscriptions are managed by Apple via your Apple ID. You can change or cancel anytime:
- Renewals occur automatically unless canceled at least 24 hours before the period ends.
- Refund requests go through Apple at reportaproblem.apple.com.
- See full details on our Subscriptions page.
FAQ (Growing)
- How do I enable/disable habit detection?
- What habits are supported right now?
- How do reminders work?
- How is my data stored?
We’re building a simple help center. In the meantime, email us and we’ll help directly.
Policies & Security
- Privacy Policy
- Confidentiality
- Terms of Use
- Security (responsible disclosure: [email protected])